FAQ
1. Where do you ship?
We currently ship throughout the United States.
2. How long does shipping take?
We offer several shipping options:
- Express Shipping (3–6 Business Days) — $20
- Free Shipping (7–14 Business Days) — Free
- Free Standard Shipping (7–14 Business Days) — $10
Shipping times may vary depending on your location and seasonal demand.
3. What types of helmets do you sell?
We offer a variety of stylish and protective helmets designed for comfort and everyday use.
4. Are your helmets comfortable for long-term wear?
Yes. Our helmets are designed with comfort-focused features and adjustable fitting options for everyday convenience.
5. How do I choose the correct helmet size?
Please check the size chart available on each product page before placing your order.
6. Can I track my order?
Yes. Once your order has shipped, you will receive a tracking number via email.
7. What if my item arrives damaged or incorrect?
Please contact us within 7 days after delivery, and our support team will gladly assist you.
8. Can I cancel my order?
Orders may usually be canceled within 12 hours after purchase. Once processing or shipping has started, cancellations may no longer be available.
9. What payment methods do you accept?
We accept major credit/debit cards and secure online payment methods supported by Shopify.
10. How do I contact customer support?
You can contact us through our Shopify contact page or support email. We typically respond within 24–48 business hours. 🪖